SLT-SERVICES Empowers Samurdhi Bank’s Island wide Branch Network with Homegrown Digital Banking Platform

Sri Lanka Telecom (Services) Limited (SLT-SERVICES), a leading ICT systems integrator, has partnered with Samurdhi Bank to accelerate its digital transformation journey. This strategic collaboration introduces “FinOps”, SLT-SERVICES’ homegrown, locally developed digital core banking software, designed to modernize and optimize operations across Samurdhi Bank’s extensive network of over 900 branches nationwide over the five years.

The FinOps Digital Core Banking System, developed entirely by SLT-SERVICES’ in-house team, is tailored to address the unique challenges and opportunities faced by Sri Lanka’s financial institutions. This cutting-edge platform offers advanced features such as intuitive digital interfaces, seamless Mobile application for field Collections and automated workflows. Its robust security framework and modular architecture ensure adaptability and scalability, positioning it as the ideal solution for Samurdhi Bank’s expanding operations.

The implementation of FinOps has enabled Samurdhi Bank to deliver enhanced customer experiences through user-friendly tools, reduce manual processes with automation, and harness real-time analytics for informed decision-making. These advancements are expected to drive operational efficiency while reinforcing the bank’s position as a trusted financial partner in both rural and urban communities.

Both organizations share a strong commitment to advancing Sri Lanka’s financial ecosystem, underpinned by a shared vision for growth and inclusion. Through this partnership, Samurdhi Bank aims to provide modernized banking services to its diverse customer base, empowering communities and contributing to the nation’s economic development.

Our proprietary solution, the 'FinOps' Digital Core Banking System, exemplifies the potential of local innovation to address complex challenges," stated Mr. Asela C. R. Galappattige, Chief Operating Officer of SLT-SERVICES. "We are honored to collaborate with Samurdhi Bank in their mission to create a digitally empowered financial landscape and as a leading ICT solution provider, we are committed to delivering sustainable solutions at Affordable rates to our esteemed clients.

Mr. C. D. Kaluarachchi, Director General of the Department of Samurdhi Development, representing Samurdhi Bank, remarked, "The Digital Banking platform developed by SLT-SERVICES has significantly contributed to enhancing the efficiency and transparency of the Samurdhi Program. Its tailored features and scalability empower the department to effectively meet beneficiary expectations, thereby reinforcing our commitment to providing inclusive financial services across the country.

By leveraging local talent and resources, this project not only strengthens the capabilities of Samurdhi Bank but also plays a crucial role in retaining foreign currency within Sri Lanka, fostering economic growth, and demonstrating the competitive edge of high-tech, locally developed, Affordable core banking software for future applications.

About SLT-SERVICES

SLT-SERVICES, a subsidiary of Sri Lanka Telecom PLC, is a leading provider of ICT solutions offering a range of innovative services, including Enterprise Networking, Data Center, Cloud Base Solutions, cybersecurity, and customized Software Developments. Established in 1993, SLT-SERVICES is dedicated to delivering locally developed, future-ready solutions such as FinOps, Digital Core Banking System empowering organizations to drive growth and operational efficiency.

About Samurdhi Bank & eSamurdhi

The Department of Samurdhi Development, a governmental entity operating under the purview of the Ministry of Social Services, plays a pivotal role in Sri Lanka's social welfare framework. This department oversees the Samurdhi Banks nationwide network of over 1,000 branches, which are instrumental in fulfilling a critical mission: to facilitate the integration of low-income earners into the national economy and guide them towards achieving sustainable prosperity.

In its ongoing efforts to enhance operational efficiency, the Department of Samurdhi Development has initiated the E-Samurdhi project. This innovative endeavour represents a significant advancement in modernizing the functions of the Samurdhi Authority of Sri Lanka (SASL). The E-Samurdhi project introduces a comprehensive, centralized solution designed to streamline both national and local Samurdhi Banking activities.

E-Samurdhi is an advanced Digital banking system implemented with the primary objective of enhancing the efficiency and transparency of the Samurdhi Program. This state-of-the-art system empowers beneficiaries by providing them with online access to a wide array of banking services.

Photo caption: Chief Operating Officer of SLT-SERVICES, Asela C. R. Galappattige (left) exchanges the agreement with Director General of the Department of Samurdhi Development, C. D. Kaluarachchi. Others from left: Head of Marketing of SLT-SERVICES, Indika Bandara Tammita and General Manager (Network and Solutions) of SLT-SERVICES, Dhammika Karunarathna.