Daraz Express Launches New Last-Mile Solution to Empower Non-Platform Brands and Sellers in Sri Lanka

Daraz, the leading e-commerce platform in South Asia, is pleased to announce the official launch of its last-mile delivery solution offered by Daraz Express (DEX), the company’s logistics arm founded in 2018. The service is designed to empower non-platform brands and sellers with faster, more reliable, and technology-driven logistics support across Sri Lanka. Providing an agile, safe, and dependable delivery network, DEX enables businesses to focus on their products and scale their operations with confidence.

Addressing a significant market gap, the extended DEX service offerings will enable brands and sellers beyond the Daraz platform to leverage world-class logistics and courier services. DEX delivers fast, accurate, and transparent fulfilment through AI route planning, predictive analytics, and real-time tracking, while its robust API integration and compatibility with leading commerce platforms such as Shopify, WooCommerce, and Magento make onboarding seamless. DEX’s smart workflows enable efficient distribution of packages across Sri Lanka in as fast as 12 hours, supported by cash-on-delivery options that help merchants convert more orders and scale faster.

Trusted by over 300 top local brands, DEX has built a strong presence across Sri Lanka’s fashion and beauty industries. Data-driven optimisation further enhances operational efficiency, enabling customers to receive local deliveries within 24 hours and inter-provincial deliveries within 72 hours, with successful delivery rates exceeding 90%.

To strengthen seller cash flow, DEX provides multiple weekly COD (Cash on Delivery) settlements with real-time payout visibility, enabling faster business reinvestment and growth. 

“DEX is redefining last-mile delivery across South Asia,” said Ahmed Tanveer, Chief Logistics Officer of Daraz Group. “Whether its large-scale online retailers or fast-growing independent sellers, DEX ensures faster, more reliable, and data-driven delivery performance. Our goal is to simplify logistics, enhance customer experience, and create a delivery ecosystem that powers sustainable growth across the e-commerce industry”

Hemas E-Store also highlighted the impact of DEX on its business, stating that partnering with Daraz Express has transformed its fulfilment efficiency. With timely deliveries, real-time tracking, and proactive communication, customers received their orders on time, which improved satisfaction and helped the brand grow online sales by more than 25% within three months. Hemas E-Store added that DEX’s data-backed insights, and seamless integration make it an ideal logistics partner for fast-growing e-commerce brands.

DEX boasts a vast logistics network with 100% geographical coverage in Sri Lanka. Through the solution, DEX aims to empower businesses to reach wider markets, simplify business operations, and strengthen the regional e-commerce ecosystem. By making it easier to do business anywhere, DEX continues Daraz’s mission of driving innovation, connectivity, and economic opportunities across South Asia. 

For more information of DEX last mile solution, please visit DEX official website at www.dex.com.lk for more details.

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About Daraz Group

Founded in 2015, Daraz is the leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal, and Myanmar. It empowers sellers and consumers with cutting-edge marketplace technology, targeting a rapidly growing region of 500 million people. By building an integrated infrastructure covering e-commerce, logistics, payment and financial services, the company aims to deliver an immersive, personalized shopping experience and uplift South Asian communities through the power of commerce. 

For more information, please visit www.daraz.com or follow Daraz on LinkedIn for regular corporate updates.

For more information, please visit: www.dex.com.lk