If the past 2 years have taught us anything, it’s the value of staying connected. While we’re all using our phones for everything, from watching TV to WFH, many are now looking for ways to get the most bang for their buck.
It seems like Airtel for one has been paying attention. They were the first telecom provider to offer unlimited free local voice calls between any network, and some very generous social media deals. We decided to ask some of you who switched to Airtel Unlimited Freedom packs what it’s been like and whether Airtel is delivering as promised.
Having heard about the Airtel Rs. 749 through a friend on social media, Bhagya – a young professional in banking – was at first hesitant to try out a new connection, but given the need to save more, she decided to try it out.
“I didn’t want to change my number, but I have a dual SIM phone, so I eventually gave it a try as a secondary SIM. It’s been a month now and I can safely say that it was exactly the right fit for me. I have used countless packages from other providers previously, but none gave this kind of value for money. The unlimited calls to other networks help during a time like this, when we look for the best value. The signal coverage, call quality and reliability of data are also a definite bonus. I even recommended the package to my brother, who uses it to conduct his Zoom lessons online.” she said.
Tyrone Athapattu, who hails from a finance background is a new Airtel user, but already one of its most enthusiastic. “I was not an Airtel user until a few months ago, but now I’m known for always recommending the Airtel Rs. 749 package to all my family and colleagues. I’ve been using the Airtel Rs. 749 package for over 3 months and have zero complaints. My wife uses it for teaching, I use it to do my office work thanks to the extra 30 GB, and we both use it for social media with no worry at all because it gives unlimited access to Facebook, Messenger, YouTube and WhatsApp. We are honestly happy to see Airtel take an initiative to make this happen; it is a huge relief at a time like this!”
Especially for those who needed to rely on their mobile internet while Working From Home like Chamara who works in advertising, Airtel’s Unlimited Freedom Packs have been a lifesaver. “Following the COVID outbreak, we all had to adapt to a Work from Home culture. This was not so easy, and it took a while for me to adjust, and even longer to realize how much I was spending on data as a result. Thankfully, my friend recommended Airtel’s Rs. 749 package which she had been using for Work from Home. The unlimited data makes it a lot easier to plan my expenses, and the convenience of activating the package once a month is a definite advantage. I usually find myself reloading weekly, sometimes even daily, which I don’t do anymore, thanks to Airtel Rs. 749. Happy to see Airtel step up for its customers!”
Airtel has recently been expanding their island-wide coverage, which is another area we wanted to get feedback on. Dilrukshi from Kiribathgoda said, “I was one of the first in line to get an Airtel connection when they first came to Sri Lanka. Sadly, the coverage was limited, and it was a real disappointment. If you’re someone who works in sales, you’ll know that a dropped call is almost equal to a dropped client itself. But more recently, I heard about the Unlimited Freedom packs, and it sounded like a great deal, so I decided to try them out again. I am quite thrilled to see the improvement in coverage and that its now available island wide. Since I work in Sales, uninterrupted service is definitely an underrated blessing!”
The switch back to Airtel has not been easy since Sri Lanka does not yet offer mobile number portability. “I’ve been using my current number for 10 years now, for both personal and work calls, and switching numbers is not easy. If there was a way to keep my number but only switch operators, I would’ve done it in a heartbeat. So here I am, stuck using my current SIM and Airtel. Although, I must say, with Airtel’s freedom packs giving a deal too good to deny, I’ve now started to slowly move my personal contacts to my new Airtel number. My work-related contacts will be next!”
Enabling unlimited access to local voice calls to any network as well as unlimited social media (YouTube, Facebook, FB Messenger and WhatsApp), Airtel’s Rs 749 Unlimited Freedom package provides 30GB of 4G anytime data for 30 days in addition to SMS benefits.