Work, life and AI: 44% believe that AI can be a better boss than a human

AI is becoming a new member of society according to results from a new Kaspersky survey ‘Excitement, Superstition and great Insecurity – How global Consumers engage with the Digital World’. The study also found that today artificial intelligence is taking new roles in fields where it can succeed and be trusted by humans. A third of respondents (44% ) believe that AI can be a better leader than humans because of its impartiality. The vast majority (70% ) are prepared to use AI to run their daily lives more efficiently, and 37%  would use AI to help them to find the right partner on a dating app.

Based on statistics from Similarweb, ChatGPT, one of the world’s most popular chatbots, garnered 153 million visits in the first month after its launch in November 2022, and peaked at 2 billion visits in April 2024. In light of the rapid advancements in AI, Kaspersky has conducted an in-depth study to explore current levels of confidence in AI. The study examines its roles from management positions in the workplace to assisting with significant life decisions.

According to the study, respondents see AI as their team member at work, and a manager – 44%  believe AI can be a fairer boss than a human being. 

Another area where AI can play an active role is education. Almost half of respondents (56% ) foresee children being taught through virtual experience and Metaverses in the near future. 

Half of all consumers (53% ) believe that AI has already become an unavoidable part of their lives, with 51%  having a positive outlook on its potential to bring about many exciting opportunities and improve the future for everyone. The majority of respondents admit that AI has capabilities in creative areas – 56%  believe AI is a credible producer of works of art.

AI can also be considered a reliable companion and an assistant in everyday life. More than a half of respondents (70% ) would like to use AI to run their daily lives more efficiently. 

Almost half of those surveyed (62% ) are ready to use an AI chatbot to have conversation online, 37%  would use it to help them to find the right partner on a dating app. In fact, 56%  believe that human relationships will change because of the impact of AI if virtual characters start replacing real-life partners.

In order to protect users against AI-driven threats, Kaspersky suggests:

1. Install a trusted cybersecurity solution that can offer protection against AI-enhanced phishing by detecting malicious pages and preventing interaction with them. Such a solution will assist in identifying and blocking fraudulent emails and websites aiming to steal personal information.

2. To counter the risks posed by deepfakes, it is wise to avoid trusting requests for data or money immediately, even if they seem to come from friends, family members or colleagues. Verifying the authenticity of the request through alternative communication methods is a prudent step.

3. Utilizing an online Privacy checker is essential for adjusting privacy settings to limit exposure to AI-enhanced identity theft. This approach minimizes the amount of personal information accessible online, making it more challenging for threat actors to exploit personal data.

The full Kaspersky report ‘Excitement, Superstition and great Insecurity – How global Consumers engage with the Digital World’ is available via this link.

About the survey

In June 2024, Kaspersky commissioned Arlington Research to conduct an online survey of 10,000 respondents to explore the respondents’ attitude towards current digital superstitions, AI role in human’s life and topic of digital immortality. The sample included 1,000 respondents from each of the UK, Germany and France, and 500 in Spain, Italy, Portugal, Brazil, Mexico, Russia, Kazakhstan, India, China, Indonesia, Turkey, KSA, UAE, and South Africa. 

About Kaspersky

Kaspersky is a global cybersecurity and digital privacy company founded in 1997. With over a billion devices protected to date from emerging cyberthreats and targeted attacks, Kaspersky’s deep threat intelligence and security expertise is constantly transforming into innovative solutions and services to protect businesses, critical infrastructure, governments and consumers around the globe. The company’s comprehensive security portfolio includes leading endpoint protection, specialized security products and services, as well as Cyber Immune solutions to fight sophisticated and evolving digital threats. We help ~over 220,000 corporate clients protect what matters most to them. Learn more at www.kaspersky.com.