Companies

How Uber Eats is supporting legacy and new-age food businesses thrive

In Sri Lanka's dynamic food industry, a blend of tradition and innovation is fueling the success of food businesses both old and new. Businesses leaning over their long-standing heritage rely on loyal customers while new emerging businesses rely on innovation to attract first-time customers. With consumer demands evolving and the variety of available choices ever-expanding, established and new brands alike are searching for new ways to grow. The common factor connecting these two distinct categories is Uber Eats - Sri Lanka’s most loved food and grocery delivery platform.

Two businesses that highlight this blend of legacy and modernity are Royal Bakery, an age-old institution, and 7 Days Stories, a young venture spreading its wings.

Royal Bakery – A Legacy Dating to 1906

For over a century, Royal Bakery has been a household name in the Wellawatte area, known for its quality and authenticity. Established in 1906, this beloved bakery has been passed down through generations, with recipes and values that have stood the test of time. However, as Colombo developed, Royal Bakery began to face challenges. The single-branch bakery had limited parking, and with its loyal customer base spread across the city, it became increasingly difficult for patrons to visit.

By partnering with Uber Eats, Royal Bakery transformed these challenges into opportunities. Through Uber’s delivery services, the bakery expanded its reach far beyond the Wellawatte neighborhood, making its signature products available across Colombo and beyond. Now, customers can enjoy Royal Bakery's delicious baked goods without the hassle of a long commute.

Reflecting on this partnership, the current owner said, "Uber Eats has been a game-changer for us. It has allowed us to connect with our loyal customers and reach new ones across the city. Our business continues to grow steadily, and Uber has played a significant part in that journey."

7 Days Stories: A Modern Success Story

In contrast to Royal Bakery’s century-old legacy, 7 Days Stories represents the spirit of modern entrepreneurship. Founded by a former chef with a passion for creating great food, the restaurant was launched with a focus on online orders and deliveries. From the beginning, 7 Days Stories embraced Uber Eats as a key partner to drive its growth.

The owner explains, “I decided to start my own restaurant, focusing on online orders only. Initially, it was difficult to meet targets, but Uber Eats supported me with various promotional offers. For the past four years, I’ve been running a BOGO deal. This strategy has paid off, and today, 80% of our sales come through Uber.”

The partnership with Uber Eats not only supported the business's initial growth but has also enabled it to expand sustainably. As an online-first brand, 7 Days Stories continues to thrive, serving a growing base of customers who value convenience and quality.

Uber’s Role in Bridging Tradition and Innovation

These success stories highlight Uber Eats' role in supporting both heritage brands and emerging businesses. By offering logistical support, promotional tools, and access to a vast customer base, Uber is helping food entrepreneurs of all types thrive in Sri Lanka’s evolving marketplace.

As the digital economy continues to grow, businesses of all shapes and sizes are finding success with Uber Eats’ support, ensuring that Sri Lanka’s culinary traditions and modern trends can coexist and flourish.