DFCC Bank Strengthens Digital Capability Through FITIS Membership

DFCC Bank PLC has been certified as a Full Member of the Federation of Information Technology Industry Sri Lanka (FITIS) for 2026, marking a step in the Bank’s ongoing effort to strengthen its digital capability and align more closely with the country’s evolving technology ecosystem.

As Sri Lanka’s ICT industry body, FITIS brings together technology providers, regulators, and industry participants to shape the direction of digital development. DFCC Bank’s membership reflects a deliberate move to engage more deeply with this ecosystem, as digital capability becomes central to how banks improve service delivery, simplify processes, and respond to changing customer expectations.

For DFCC Bank, digital transformation is not being approached as a standalone initiative. It is increasingly being embedded into how the Bank operates — from how customers access services, to how transactions are processed, to how decisions are made across the organisation. The objective is clear: to become more customer-centric and easier to work with, by reducing friction and improving responsiveness at every touchpoint.

Through its engagement with FITIS, DFCC Bank is positioned to access emerging technologies, industry insights, and collaborative platforms that support this shift. The focus remains on translating these into practical outcomes, simpler journeys, faster turnaround times, and more intuitive customer experiences.

The FITIS Digital Chapter plays a key role in advancing digital services, fostering innovation, and supporting skills development across the industry. DFCC Bank’s participation contributes to these efforts while also strengthening its own talent ecosystem, ensuring teams are equipped to operate in an increasingly digital environment.

As digital expectations continue to evolve, the ability to adapt will depend not only on technology, but on how effectively organisations integrate it into their culture, processes, and customer experience. Through partnerships such as FITIS, DFCC Bank continues to position itself within that transition, focused on delivering banking that is simpler, more responsive, and aligned with the needs of today’s customer.

About DFCC Bank

DFCC Bank PLC, established in 1955 and listed on the Colombo Stock Exchange since 1956, is one of Sri Lanka’s leading financial institutions. Regulated by the Central Bank of Sri Lanka and rated A (lka) by Fitch Ratings, the Bank offers a comprehensive portfolio of retail, corporate, and SME banking services, along with treasury, investment, and trade finance solutions.

With customer centricity and sustainable innovation at its core, DFCC Bank delivers seamless and secure banking experiences, which include digital platforms like DFCC MySpace, and through a network of 133 branches and access to over 6,000 ATMs via the LankaPay network.

A recognised leader in sustainable finance and renewable energy initiatives, DFCC Bank is committed to reducing environmental impact and fostering long-term economic resilience.