DFCC Bank Sets New Benchmark with Digital Tax Certificate Downloads

Introducing yet another 1st for Sri Lanka, DFCC Bank proudly announced the launch of a new feature to its online banking platform that allows customers to download their Advance Income Tax Certificates directly. This eliminates the need to visit a branch and provides 24/7 instant access for customers while promoting a greener solution. This development, driven by our unwavering commitment to our customers, aligns with DFCC Bank’s strategic vision of emerging as the most customer-centric and digitally enabled bank by 2025 and sets a new benchmark in the banking and financial services sector.

Omar Sahib – Chief Digital Officer at DFCC Bank, explained, “We are constantly striving to enhance our digital services to meet the evolving needs of our customers. The ability to download Advance Income Tax Certificates online reflects our commitment to convenience, efficiency, and sustainability and our position as a digital banking pioneer in Sri Lanka. We understand the value of our customers’ time and aim to provide solutions that simplify their banking experience, making it more seamless and accessible. Furthermore, this initiative also aligns with our sustainability objectives, which include encouraging paperless banking to reduce reliance on paper – a significant cost to businesses, customers, and the environment.”

Continuously innovating on the digital front and leveraging strategic partnerships, DFCC Bank has recently rolled out a slew of new features and cross-functionalities across its digital platforms. These have made for seamless payments to statutory bodies and several other government departments, among many other convenient features. The bank was also the first to formally accept digital signatures and has rolled out an online customer onboarding platform backed by a new state-of-the-art core banking system.

DFCC Bank’s focus on digital innovation enhances customer convenience and fosters a more sustainable future. This unwavering commitment to customer-centricity and digital enablement places DFCC Bank at the forefront of Sri Lanka’s digital banking landscape, working towards a future where banking is seamless, convenient, and environmentally responsible.

Experience futuristic banking convenience today – log in to DFCC Bank’s online banking platform and take advantage of this newly launched functionality for easy access to your Advance Income Tax Certificate. For more information, visit dfcc.lk or contact DFCC Bank’s dedicated customer support team 24/7 on 011 235 0000.

About DFCC Bank

DFCC Bank is a full-service commercial bank with a rich history of 68 years and offers a diverse range of commercial and development banking services. As part of its Sustainability Strategy 2020-2030, the Bank aims to become a leading institution contributing to greater resilience by creating resilient businesses and supporting green financing and sustainable, socially responsible entrepreneurship. The Bank has received numerous accolades, including being named the 'Most Trusted Retail Banking Brand' and the 'Best Customer Service Banking Brand' in Sri Lanka in 2021 by Global Brands Magazine UK and 'Market Leader and Best in Service in Cash Management 2022' by Euromoney. Additionally, DFCC Bank is ranked among Business Today's Top 40 Corporates in Sri Lanka, is rated A- (lka) by Fitch Ratings Lanka Limited and is regulated by the Central Bank of Sri Lanka. Attesting to its commitment to sustainability, DFCC Bank is also the first, and presently only, entity in Sri Lanka to have received accreditation from the Green Climate Fund (GCF), granting it access to concessionary funding worth USD 250 million to support climate mitigation and adaptation projects across the Island.