DOK Solutions Lanka Ltd., a leading Record management and business process outsourcing service provider has been accredited with the prestigious ISO 27001 certification for its commitment to setting up high standards and using best practices in information security. ISO 27001 is a leading international standard on information security management systems and one of the best supportive tools for companies that handle clients’ data/information.
This certification further strengthens the company’s pledge for security and confidentiality of the valuable information of DOK Solutions’ customers in line with globally recognised standards. ISO 27001 Certification acts as a business differentiator and demonstrates an organisation’s commitment to continual improvement, development, and protection of information assets/sensitive data by implementing appropriate risk assessments, policies and controls.
This certification also affirms to suppliers, stakeholders and clients that the company is highly focused on information security management. It further strengthens the credibility of an organisation to manage third party information assets/data and intellectual property fostering a wealth of new opportunities whilst protecting a business from possible exposure to risk.
DOK Solutions Chief Operating Officer Prabodhanie Wanigasundara said: “We take humble pride in achieving the ISO 27001 milestone within 11 years of our market entry. The certification not only signifies our commitment to protect customers’ information on par with global standards, it also emphasises the steady growth in the bundle of solutions we offer.
“We believe that in Business-to-Business services, it is not only important to allow customers’ easy access to their records, but also to prevent any information security breaches with required controls in place. ISO 27001 certification shows that our systems are well equipped to protect the stored information.”
DOK Solutions Head of Quality Assurance Januka Kularathna said: “The security of the information of any organisation is vital and being a company who mainly handles client information, DOK solutions Lanka strives to protect their information for which, we chose ISO 27001 as the best supportive tool. For us, this is not only another certificate, this is our bedrock of Information security.”
Established in 2010, DOK Solutions offers a wide range of document management services including physical archiving, Document scanning and digital Archiving, Data Capturing, Insurance Policy Management and Business Process Outsourcing services to public and private sector institutes in Sri Lanka. The company occupies three state-of-the -art document archiving warehouses and a fully-fledged document digitising and data entry centre, and all these sites were audited and certified for ISO 27001 accreditation.
During its decade of operations, the company gradually expanded its service portfolio and expanded its customer base, achieving a steady revenue growth with a CAGR of 21%. The company serves a wider range of customers including leading Banks, Insurance Companies, Finance Companies, Private Hospitals, Educational Institutes manufacturing Companies, retail sector and other corporate establishments.