Sunday, October 1, 2023

Allianz Lanka Relocates Nittambuwa Branch, Enhancing Customer Experience and Aligning with Global Standards

Allianz Lanka, one of Sri Lanka’s leading insurers, and a member of the global Allianz SE Group, proudly announced the successful relocation of its branch in Nittambuwa, recently. The new branch boasts modern amenities and a design philosophy in alignment with Allianz’s commitment to providing seamless world-class services to customers in welcoming spaces. The branch is home to both Allianz Life and General Insurance.

The newly relocated branch was declared open during a special ceremony which took place on the 5th of July 2023, marking this important milestone for Allianz Lanka’s distribution strategy. Accordingly, Allianz Lanka – Nittambuwa is now conveniently located at 570C, Colombo Rd, Nittambuwa, offering easy accessibility with ample parking and a prominent location in the area. The presence of CEO, Country Manager at Allianz Insurance Lanka Limited – Alan Smee, CEO at Allianz Life Insurance Lanka Limited – Jayalal Hewawasam, Chief Distribution Officer – Ranga Dias, Head of National Sales – Jayanath Alwis, Head of Agency – Chamila Amunugama and Head of Marketing – Kasun Yatawara, underscored the significance of the occasion and helped to boost Allianz Lanka’s image in the region.

As part of Allianz Lanka’s continuous efforts to deliver excellence and maintain consistency across its branches Island wide, the relocation serves as a significant move towards achieving uniformity with global standards. As a part of its omnichannel service delivery strategy, Allianz Lanka is committed to maintaining a seamless look and feel across all its branches. This ensures that customers receive a consistently exceptional experience and high-quality services, regardless of their preferred channel of access.

Alan Smee, CEO and Country Manager at Allianz Insurance Lanka Limited, expressed his excitement about the branch relocation saying, “Ensuring a consistent brand experience is crucial in today’s competitive market. Therefore, by standardizing our branch experience, we are strengthening our presence and our promise to deliver world-class insurance services to all our customers. We encourage our customers and the public to visit our new location and enjoy the new experience we have designed.”

Jayalal Hewawasam, CEO of Allianz Life Insurance Lanka Limited also commented saying, “At Allianz Lanka, we’re dedicated to delivering unparalleled customer service and outstanding insurance solutions. Through the relocation of our Nittambuwa branch, we aim to provide our valued customers with a modern and inviting environment that reflects our commitment to our valued customers, protecting what’s precious to them.”

Allianz Insurance Lanka Ltd. and Allianz Life Insurance Lanka Ltd., known together as Allianz Lanka, are fully owned subsidiaries of Allianz SE, a global financial services provider with services predominantly in the insurance and asset management businesses, headquartered in Munich, Germany. The global strength and solid capitalization of the Allianz Group, coupled with local expertise and business know-how, have been Allianz Lanka’s powerful formula for success.

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